Help Center

How can we help you?

Answers to all your questions about setup, operation, and troubleshooting.

Setup & Onboarding

How to get started with Redood — from signup to first order.

Store Settings

Managing menu, products, pricing, and business hours.

AI Features

AI sales agent, auto-replies, and smart recommendations.

Payments & Billing

Everything about payments, invoices, and subscriptions.

Integrations

Connect payment providers, delivery platforms, and other systems.

Connecting WhatsApp, message setup, and conversation management.

Security & Account

Account management, passwords, and team permissions.

Reports & Analytics

Dashboard, reports, and performance analytics.

Frequently Asked Questions

Didn't find your answer?

Contact our support team directly on WhatsApp.

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How can we help you?

Setup & Onboarding

Store Settings

AI Features

Payments & Billing

Integrations

WhatsApp

Security & Account

Reports & Analytics

Frequently Asked Questions

How do I get started with Redood?

What are the requirements to get started?

How long does setup take?

Can I migrate my existing store to Redood?

Do I need a website to use Redood?

Does Redood support multiple stores?

How do I add products to my store?

Can I add product images?

How do I manage pricing and offers?

How do I set business hours?

Does Redood support product options?

How do I manage product categories?

How does the AI sales agent work?

Can the AI be trained on my products?

What if the AI doesn't know the answer?

What languages does the AI reply in?

How does the AI learn from conversations?

What payment methods are available?

How much does the subscription cost?

Can I change my plan?

Are there any setup fees?

What is the platform commission on orders?

How do I get invoices?

How do I connect Redood to my POS?

Does Redood integrate with accounting or ERP systems?

Is there an open API?

Does Redood integrate with Zapier?

How do I connect WhatsApp with Redood?

Can I use my existing number?

What's the difference between WhatsApp and WhatsApp Business?

Can I customize messages?

How many messages can I send?

How do I secure my account?

Can I add multiple users?

Is my data safe?

How do I delete my account?

Does Redood support international numbers?

What reports are available?

Can I export reports?

How do I track sales performance?

Didn't find your answer?

See Redood taking orders from your own menu