Blog

Latest Articles & Tips

Articles on WhatsApp Business and conversational commerce: platform limits, messaging costs, and handling dialect and Franco-Arabic.

AI

Which restaurant chatbots actually understand Arabic dialect and Franco-Arabic?

"Arabic support" on a product page usually means Modern Standard. Here are the three real gaps, and a five-message test that exposes any tool in minutes.

Yasser Jibaly31 July 20266 min read
WhatsApp Business

WhatsApp ordering tools for restaurants in Egypt: a 2026 buyer's guide

The available tools fall into four categories, each solving a different problem. A straight guide to picking one, including when you don't need any tool at all.

Yasser Jibaly30 July 20267 min read
Company

Redood is pre-launch: what we've built, and what we haven't proven

Founded in Cairo on 10 June 2026. The product works and the first pilot restaurant starts shortly. We have no customer results yet, and we'd rather say so than imply otherwise.

Yasser Jibaly28 July 20263 min read
AI

Why most chatbots fail on "3ayez 2 burger"

Egyptian customers order in Franco-Arabic, which is Arabic written in Latin letters with digits standing in for sounds. Systems built for Modern Standard Arabic don't recognise it as Arabic at all.

Yasser Jibaly16 July 20265 min read
WhatsApp Business

WhatsApp catalog limits every restaurant runs into

500 products per catalog, one catalog per account, and 24 characters for an item name. How to structure a menu that fits, and why 100 items beats 400.

Yasser Jibaly9 July 20264 min read
WhatsApp Business

How WhatsApp Business messaging is priced, and why answering orders costs almost nothing

Meta moved from conversation-based to per-message pricing on 1 July 2025. The consequence most restaurants miss: replying to a customer who messaged you first is free.

Yasser Jibaly2 July 20265 min read
E-commerce

What is conversational commerce?

Conversational commerce is selling inside a messaging thread rather than on a website. The customer browses, asks, orders, and pays without leaving the chat.

Yasser Jibaly24 June 20264 min read
WhatsApp Business

WhatsApp Business App vs API: which one does a restaurant actually need?

The free app caps you at 5 devices and 256-contact broadcasts, and can't be automated. The API removes those limits but has no interface of its own. Here's where the line falls for a restaurant.

Yasser Jibaly18 June 20265 min read

See Redood taking orders from your own menu

Type your restaurant's name — we'll import your menu, and within a minute you'll test the full WhatsApp ordering experience. Free, no commitment.